Course: Organizational Development & Change Management

General

Organizational Development and Change Management

Code : MST(HR) 552

Credits : 02

Teacher : Mrs Prachi Kapil

Email : prachi.538@shooliniuniversity.com

Mobile : 7807059026

Announcements Forum
Feedback - Organizational Development and Change Management - Mr. Prachi Kapil

Opened: Tuesday, 16 October 2018, 9:35 AM
Course Outline and Lecture Schedule- ODCM File
Assignment- Case Study (Its Your Turn)

Opened: Monday, 17 September 2018, 12:00 AM

Due: Thursday, 20 September 2018, 12:00 AM
Quiz 1

Opened: Wednesday, 26 September 2018, 9:45 AM

Closed: Wednesday, 26 September 2018, 10:15 AM
Term I Examination Organizational Development and Change Management - Sep 2018 Quiz

Opened: Wednesday, 3 October 2018, 9:45 AM

Closed: Wednesday, 3 October 2018, 10:45 AM
Vision, mIssion PEOs MBA File

Lecture 1- Definition, Field and History of OD

Lecture: 1
Pedagogy	General discussion in the class regarding the ideology of the subject Power Point Presentation and oral explanations
Topics to be covered	Definition, Field and history of Organization Development Introduction to the subject and the various field that contribute to it History of Organizational Development
Learning Outcome	Understanding of the background of the subject Distinctive features of OD
Readings	Organization Development by Wendell L. French and Cecil H. Bell,Prentice Hall of India PP 1-61
Case Study /Practical	-
Assignment/Quiz/ Project	-
Instructions for the Next Lecture	Students would be asked to read introduction and history of the subject from the recommended book.

Lecture 2- Assumptions and Beliefs in OD, Foundations of OD

Lecture: 2
Pedagogy	Discussion of the previous lecture Power Point Presentation and Classroom Interaction
Topics to be covered	Assumptions and beliefs in OD, Foundations of OD 1. Implications of OD values and assumptions 2. Models of Planned change
Learning Outcome	The activities’ related to systematic OD Understanding of the basis of participation and empowerment
Readings	Organization Development by Wendell L. French and Cecil H. Bell,Prentice Hall of India PP 62-104
Case Study /Practical	-
Assignment/Quiz/ Project
Instructions for the Next Lecture	Students are required to read theory on history and foundations of OD from the recommended book.

Lecture 3- Managing OD Process and Action Research

Lecture: 3
Pedagogy	Powerpoint presentation and classroom discussion White board and marker for diagrams
Topics to be covered	Managing OD process and Action Research Diagnosing Organization Systems Action Research for problem solving Varieties of Action Research
Learning Outcome	Model of diagnostic research Critical programs of OD
Readings	Organization Development by Wendell L. French and Cecil H. Bell,Prentice Hall of India PP 104-144
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture	Students are required to read the case “Its your turn” from the recommended book

Lecture 4- Case Study: Its your turn

Lecture: 4
Pedagogy	Powerpoint presentation and classroom discussion Discussion with the students on the case to be discussed
Topics to be covered	Case Study: Its Your Turn
Learning Outcome	Understanding of practical issues concerned with the subject To come out with viable solutions for the problem at hand
Readings	Organization Development and Change Management by Cummings and Worley, Thomson South Western, PP 198-199
Case Study/The Situation
Assignment/Quiz/ Practical	Students are supposed to submit the answer to the questions discussed in the class within three days.
Instructions for the Next Lecture	Students would be asked to read theoretical concepts of OD interventions

Lecture 5- Overview of OD Interventions and their types

Lecture: 5
Pedagogy	Powerpoint Presentation and classroom discussion
Topics to be covered	Overview of OD interventions and their types Meaning of OD interventions Types of OD interventions
Learning Outcome	Classification of OD interventions Planning and implementation of OD interventions
Readings	Organization Development by Wendell L. French and Cecil H. Bell,Prentice Hall of India PP 145-154
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture	Students would be asked to read Sensitivity training and Life and career planning form the recommended book

Lecture 6- Sensitivity Training and Life and Career Planning

Lecture: 6
Pedagogy	Powerpoint Presentation and classroom Discussion White board and marker for theoretical explanations
Topics to be covered	Sensitivity Training and Life and Career Planning T-Groups Career Anchors
Learning Outcome	Effects of behaviours on others An individual’s analysis of his/her life and career trajectory
Readings	Organization Development by Wendell L. French and Cecil H. Bell,Prentice Hall of India 243-248
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture	Students are required to read Role analysis techniques for the next lecture

Lecture 7- Role Analysis Technique and Coaching and Mentoring

Lecture: 7
Pedagogy	Powerpoint Presentation and classroom discussion White board and marker
Topics to be covered	Role Analysis Technique and Coaching and mentoring Structural series of steps in Role analysis Coaching and Mentoring
Learning Outcome	Clarification of role expectations and obligations Enhancement of coaching and mentoring skills
Readings	Organization Development by Wendell L. French and Cecil H. Bell,Prentice Hall of India PP166-168 and PP 248-249
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture	Students are required to read about MBO for the next lecture

Lecture 8- MBO and Quality Circles

Lecture: 8
Pedagogy	Powerpoint Presentation and conceptual discussion in the class Formation of goals and objectives
Topics to be covered	Management by Objectives and Quality Circles Steps of MBO Process Employee involvement teams
Learning Outcome	Understand the concept of participative management Alignment of personal goals with business strategy
Readings	Organization Development and Change Management by Cummings and Worley, Thomson South Western, PP 320-326and PP 384-388
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture	Students are asked to read theory of Grid Organization Development from the recommended book

Lecture 9- Managerial Grid and Team Development

Lecture: 9
Pedagogy	Powerpoint Presentation and class room discussion White board and marker for diagrams
Topics to be covered	Managerial Grid and Team development Normative approach of Grid organization Development Planned activities in groups
Learning Outcome	Understand the concept and practical use of a Managerial grid in OD Accomplishment of tasks in groups and enhancement of interpersonal skills
Readings	Organization Development and Change Management by Cummings and Worley, Thomson South Western, PP 329-341 and PP 262-266
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture	Students will be asked to read Likert’s Systems’ theoretical concepts for the next lecture

Lecture 10- Likert Systems and Process Consultation

Lecture: 10
Pedagogy	Powerpoint presentations
Topics to be covered	Likert Systems and Process Consultation
Learning Outcome	Measures pertaining to leadership, organization climate and job satisfaction Diagnosing and understanding process events
Readings	Organization Development by Wendell L. French and Cecil H. Bell,Prentice Hall of India PP 205-208 and PP 163-165
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture

Lecture 11- Survey Feedback

Lecture: 11
Pedagogy	Powerpoint presentation and discussion
Topics to be covered	Survey feedback Attitude Survey Steps of conducting a Survey feedback
Learning Outcome	Process of systematically collecting data Feeding the data for individuals and groups
Readings	Organization Development by Wendell L. French and Cecil H. Bell,Prentice Hall of India PP 202-205
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture

Lecture 12- Team Interventions

Lecture: 12
Pedagogy	Powerpoint Presentations and Classroom discussions Discussion on the case under study
Topics to be covered	Team Interventions Cross Functional and effective teams Formal group team building
Learning Outcome	Characteristics of an effective team Working in high performance teams
Readings	Organization Development by Wendell L. French and Cecil H. Bell,Prentice Hall of India PP 155-163
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture

Lecture 13- Intergroup and Third party Peacemaking Interventions

Lecture: 13
Pedagogy	Powerpoint Presentations White board and marker for description
Topics to be covered	Intergroup and Third party Peacemaking Interventions Intergroup Team building Interventions Third party peacemaking interventions Organization Mirror interventions
Learning Outcome	Resolution of intergroup conflict Improving intergroup relations
Readings	Organization Development by Wendell L. French and Cecil H. Bell,Prentice Hall of India PP 180-189
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture

Lecture 14- Comprehensive OD Interventions

Lecture: 14
Pedagogy	Powerpoint Presentation and classroom discussion
Topics to be covered	Comprehensive OD Interventions Real Time Strategic Change Stream Analysis
Learning Outcome	Comprehensive OD interventions involving the organization as a whole Understanding Real time change
Readings	Organization Development by Wendell L. French and Cecil H. Bell,Prentice Hall of India PP 190-216
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture	Revision of Unit-I and Unit-II for MCQ based quiz

Lecture 15- Quiz 1

Lecture: 15
Pedagogy	Display of MCQs on E-Univ Students would be asked to answer The answers would be marked online and it will be counted in the internal assessment
Topics to be covered	QUIZ 1:Unit-I and Unit-II
Learning Outcome	Revision of the concepts already learnt Preparation for exams
Readings	Organization Development by Wendell L. French and Cecil H. Bell, Prentice Hall of India
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture

Lecture 16-Characteristics of Transformational Change

Lecture: 16
Pedagogy	Powerpoint presentations White board and marker for explanation of theoretical concepts
Topics to be covered	Characteristics of Transformational Change Environmental and internal disruptions Continuous learning and change
Learning Outcome	Interventions aimed at transforming organizations Activities directed at changing the basic character of the organizations
Readings	Organization Development and Change Management by Cummings and Worley, Thomson South Western, PP 498-501
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture	Students would be asked to read Organization Culture form the recommended book

Lecture 17- Organization Culture

Lecture: 17
Pedagogy	Video associated with the topic Powerpoint presentation and classroom discussion
Topics to be covered	Organization Culture Concept of Organization Culture 2. Diagnosing Organization culture
Learning Outcome	Understanding of the basic assumptions, values and beliefs shared by organizational members. The various approached to diagnose organization cultural changes.
Readings	Organization Development and Change Management by Cummings and Worley, Thomson South Western, PP 502-508
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture	Students are supposed to read Dimensions of change for discussion in the next lecture

Lecture 18- Dimensions of Change and Change Process

Lecture: 18
Pedagogy	Discussion on what students have understood through reading the topic Powerpoint Presentation
Topics to be covered	Dimensions of change and Change Process
Learning Outcome	Students would be able to understand how change takes place in an organization Understanding of the concept that change is a step by step process and its management
Readings	Class notes and reference material will be provided by the instructor
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture	Students would be asked to come up with some change agents in their day to day life

Lecture 18-ODCM File

Lecture 19- Change Agents

Lecture: 19
Pedagogy	Discussion on the inputs from the students Powerpoint presentation White board and marker
Topics to be covered	Change agents
Learning Outcome	Recognition of various change agents The impact of change agents in bringing about a successful change process
Readings	Class notes and reference material will be provided by the instructor.
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture

Lecture 20- Consultant- Client Relationship

Lecture: 20
Pedagogy	Video on client relationships Powerpoint Presentation and classroom discussion
Topics to be covered	Consultant-client relationships Trust issue Depth of intervention
Learning Outcome	Entry and contracting in a client system Nature of the consultant’s expertise
Readings	Organization Development by Wendell L. French and Cecil H. Bell,Prentice Hall of India PP 253-269
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture

Lecture 21- Case- Ring and Royce Company

Lecture: 21
Pedagogy	Discussion on inputs from the students Powerpoint Presenatation Discussion of the case
Topics to be covered	Case: “ Ring and Royce Company”
Learning Outcome	Students would be able to understand organization culture. Sources of resistance in an organization.
Readings
Case Study/The Situation
Assignment/Quiz/ Practical	Students are supposed to submit an assignment on their learning of the case (with answers to the questions )within three days
Instructions for the Next Lecture

Lecture 22- Concepts, approaches and determinants of OE

Lecture: 22
Pedagogy	Powerpoint presentations and classroom discussions
Topics to be covered	Concepts , approaches and determinants of Organization Effectiveness Concept of organization effectiveness 2. Determinants of effectiveness in an organization
Learning Outcome	Understand the concept of Organization Effectiveness The various approaches to OE
Readings	Class notes and reference material will be provided by the instructor
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture	Students would be asked to read Organizational Diagnosis methods

Lecture 23- Diagnosing Organizations

Lecture: 23
Pedagogy	Powerpoint Presentation and class room discussion White board and marker for explanation of concepts
Topics to be covered	Diagnosing Organizations
Learning Outcome	Understand the need for diagnostic models Discover the problems and areas for improvement in an organization
Readings	Organization Development and Change Management by Cummings and Worley, Thomson South Western, PP 82-96
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture	Students would be asked to read Data Collection Methods form the recommended book

Lecture 24

Lecture: 24
Pedagogy	PowerPoint Presentation and class room discussion on what students had read Discussion on the learning of the students
Topics to be covered	Methods of Data collection Questionnaires Interviews Observations
Learning Outcome	Collection of data to analyze how the organization is functioning To understand the various types of data collection methods and their usage in respective situations
Readings	Organization Development and Change Management by Cummings and Worley, Thomson South Western, PP 112-120
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture

Lecture 24-ODCM File

Lecture 25- Feeding back diagnostic information

Lecture: 25
Pedagogy	Powerpoint Presentation
Topics to be covered	Feeding back Diagnostic information Content of the feedback Characteristics of feedback process
Learning Outcome	Responsibility of organizing and presenting data Importance of the content of the feedback
Readings	Organization Development and Change Management by Cummings and Worley, Thomson South Western, PP 130-133
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture

Lecture 26- Causes of Organizational Stress

Lecture: 26
Pedagogy	Videos and images of stress in organizations
Topics to be covered	Causes of Organizational stress
Learning Outcome	Preventing negative stress in organizational conditions Diagnosis of current situations causing stress
Readings	Organization Development and Change Management by Cummings and Worley, Thomson South Western, PP 442-446
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture

Lecture 27- Effects of Organizational Stress and Coping Strategies

Lecture: 27
Pedagogy	Video on coping strategies of stress Powerpoint presentation
Topics to be covered	Effects of Organizational Stress and Coping Strategies
Learning Outcome	Interventions of reducing negative stress Role clarifications and supportive relationships
Readings	Organization Development and Change Management by Cummings and Worley, Thomson South Western, PP 446-449
Case Study/The Situation
Assignment/Quiz/ Practical
Instructions for the Next Lecture	Students would be asked to prepare for the quiz of Unit-III and Unit –IV

Topic outline